Case Manager Profile

Hayley Graves

Specialism

Autistic Spectrum Disorders, Birth Injury, Brain Injury, Cerebral Palsy, Challenging Behaviour, Complex Orthopaedic, Intensive Care, Learning Difficulties, Mental Health Management, Paediatric Specialist, Special Needs Education, Substance Abuse

Locations

Midlands, Northern England, Wales
Hayley Graves

Hayley is an experienced Case Manager specialising in complex childhood disability, delivering compassionate, evidence‑based rehabilitation. Hayley’s skills are grounded in strengths‑based practice, clinical expertise, and a genuine understanding of the importance of building strong support networks around the child and their family, while fostering excellent working relationships to achieve the best outcomes.

Hayley specialises in Acquired and Traumatic Brain Injury, with particular expertise supporting children with Cerebral Palsy, sensory and visual impairment, and complex family dynamics. Her practice is rooted in person centred, evidence-based approaches, shaped by a strong foundation in social work and senior safeguarding roles.

Hayley provides holistic assessments and rehabilitation plans that take into account risk, build on strengths, and support long term recovery and independence. She works closely with multidisciplinary teams, manages complex cases, and approaches safeguarding with professionalism and empathy. Her experience across trauma, exploitation, disability, and high-risk family situations helps her remain calm, thoughtful, and focused on solutions when situations are challenging.

Hayley maintains strong partnerships with statutory and therapeutic services and stays current through ongoing continuous professional development. As a parent of a child with Cerebral Palsy, complex medical needs and severe visual impairment, Hayley brings authenticity, compassion, and lived understanding to every family she supports.

Background

Social Worker

Age Groups

Young People and Children

Registrations and Memberships

British Association of Brain Injury and Complex Case Management (2749090)

Social Work England (SW7345)

Qualifications

National Diploma Health and Social Care 2007

BSc Social Work 2010

MA Practice Teaching Level 1 2018

Qualifications
Testimonial
Having Hayley on our team, managing all the extras that comes with having a child with complex needs, means that we can focus on being parents and giving our boy the best of us. Nothing is too big nor too small, she will endeavour to help us in any way that she can.
Parent of Client
Hayley Graves

Specialism

Autistic Spectrum Disorders, Birth Injury, Brain Injury, Cerebral Palsy, Challenging Behaviour, Complex Orthopaedic, Intensive Care, Learning Difficulties, Mental Health Management, Paediatric Specialist, Special Needs Education, Substance Abuse

Locations

Midlands, Northern England, Wales
Hayley Graves

Hayley is an experienced Case Manager specialising in complex childhood disability, delivering compassionate, evidence‑based rehabilitation. Hayley’s skills are grounded in strengths‑based practice, clinical expertise, and a genuine understanding of the importance of building strong support networks around the child and their family, while fostering excellent working relationships to achieve the best outcomes.

Hayley specialises in Acquired and Traumatic Brain Injury, with particular expertise supporting children with Cerebral Palsy, sensory and visual impairment, and complex family dynamics. Her practice is rooted in person centred, evidence-based approaches, shaped by a strong foundation in social work and senior safeguarding roles.

Hayley provides holistic assessments and rehabilitation plans that take into account risk, build on strengths, and support long term recovery and independence. She works closely with multidisciplinary teams, manages complex cases, and approaches safeguarding with professionalism and empathy. Her experience across trauma, exploitation, disability, and high-risk family situations helps her remain calm, thoughtful, and focused on solutions when situations are challenging.

Hayley maintains strong partnerships with statutory and therapeutic services and stays current through ongoing continuous professional development. As a parent of a child with Cerebral Palsy, complex medical needs and severe visual impairment, Hayley brings authenticity, compassion, and lived understanding to every family she supports.

Background

Social Worker

Age Groups

Young People and Children

Registrations and Memberships

British Association of Brain Injury and Complex Case Management (2749090)

Social Work England (SW7345)

Qualifications

National Diploma Health and Social Care 2007

BSc Social Work 2010

MA Practice Teaching Level 1 2018

Qualifications
Testimonial
Having Hayley on our team, managing all the extras that comes with having a child with complex needs, means that we can focus on being parents and giving our boy the best of us. Nothing is too big nor too small, she will endeavour to help us in any way that she can.
Parent of Client