Case Manager Profile

Lucie Robertson

Specialism

Amputation, Birth Injury, Brain Injury, Cerebral Palsy, Challenging Behaviour, Complex Orthopaedic, Complex Polytrauma, Learning Difficulties, Pain, Spinal Injury

Locations

Midlands, Northern England
Lucie Robertson

Lucie is a confident communicator and experienced in liaising with specialist multidisciplinary teams to ensure that the client’s needs are met fully and to the best possible standard.  She prides herself in being organised and proactive in identifying rehabilitation goals, formulating action plans, and supporting clients to achieve their goals.

Lucie is based in Lancashire and is proficient in the case management of both adults and children with acquired brain injury, spinal injuries, cerebral palsy and orthopaedic injuries.  This includes completing immediate needs assessments and overseeing ongoing rehabilitation care and support.

Lucie has over 20 years clinical experience including her roles as a district nurse and continuing healthcare assessor.  Both are key to her proficiency in setting up long term care packages and managing the client care assessment process.  Lucie is experienced in providing ongoing training and supervision of support workers who are directly employed by her clients.  She is regularly involved in negotiating with statutory services including local CCG’s and Social Services to secure funding for her clients.

Lucie is experienced in liaising with Local Authorities to support younger clients with their Education Health and Care Plan (EHCP) including the assessment process and ongoing review of their needs to ensure they are receiving all the support they need.

Background

Nurse

Age Groups

Adults and children

Registrations and Memberships

Nursing and Midwifery Council (Reg: 01J0081E)

Royal College of Nursing (Reg: 1972699)

British Association of Brain Injury and Complex Case Management (Reg: 1107)

Case Management Society UK (Reg: 16-2380-CM)

Qualifications

BSc Hons – Adult Nursing 2004
Level 3 - Education and Training 2021

Qualifications
Testimonial
Lucie has acted as case manager throughout the case dealing with all medical and family issues in an often-difficult environment dealing with client and family members as well as medical experts, hospitals, rehabilitation centres etc. as well as dealing with complex accommodation issues for my client both during rehabilitation and in preparation for his discharge. She always approaches all meetings we have had with medical experts with an understanding of the complex medical issues and asks and deals with the appropriate questions required for that particular field of medicine. She is extremely approachable with immense patience often dealing with difficult family members to whom she manages to explain even the most complex issue to their understanding. She is also shown, in dealings with experts, that she has an understanding of a wide range of medical issues and asks experts probing questions of prognosis and treatment.
Personal Injury Solicitor
Lucie Robertson

Specialism

Amputation, Birth Injury, Brain Injury, Cerebral Palsy, Challenging Behaviour, Complex Orthopaedic, Complex Polytrauma, Learning Difficulties, Pain, Spinal Injury

Locations

Midlands, Northern England
Lucie Robertson

Lucie is a confident communicator and experienced in liaising with specialist multidisciplinary teams to ensure that the client’s needs are met fully and to the best possible standard.  She prides herself in being organised and proactive in identifying rehabilitation goals, formulating action plans, and supporting clients to achieve their goals.

Lucie is based in Lancashire and is proficient in the case management of both adults and children with acquired brain injury, spinal injuries, cerebral palsy and orthopaedic injuries.  This includes completing immediate needs assessments and overseeing ongoing rehabilitation care and support.

Lucie has over 20 years clinical experience including her roles as a district nurse and continuing healthcare assessor.  Both are key to her proficiency in setting up long term care packages and managing the client care assessment process.  Lucie is experienced in providing ongoing training and supervision of support workers who are directly employed by her clients.  She is regularly involved in negotiating with statutory services including local CCG’s and Social Services to secure funding for her clients.

Lucie is experienced in liaising with Local Authorities to support younger clients with their Education Health and Care Plan (EHCP) including the assessment process and ongoing review of their needs to ensure they are receiving all the support they need.

Background

Nurse

Age Groups

Adults and children

Registrations and Memberships

Nursing and Midwifery Council (Reg: 01J0081E)

Royal College of Nursing (Reg: 1972699)

British Association of Brain Injury and Complex Case Management (Reg: 1107)

Case Management Society UK (Reg: 16-2380-CM)

Qualifications

BSc Hons – Adult Nursing 2004
Level 3 - Education and Training 2021

Qualifications
Testimonial
Lucie has acted as case manager throughout the case dealing with all medical and family issues in an often-difficult environment dealing with client and family members as well as medical experts, hospitals, rehabilitation centres etc. as well as dealing with complex accommodation issues for my client both during rehabilitation and in preparation for his discharge. She always approaches all meetings we have had with medical experts with an understanding of the complex medical issues and asks and deals with the appropriate questions required for that particular field of medicine. She is extremely approachable with immense patience often dealing with difficult family members to whom she manages to explain even the most complex issue to their understanding. She is also shown, in dealings with experts, that she has an understanding of a wide range of medical issues and asks experts probing questions of prognosis and treatment.
Personal Injury Solicitor