I am a registered nurse and a qualified social worker and teacher. Having worked over 20 years as a case manager I have a wealth of experience supporting both children and adults with a wide range of cognitive and physical disabilities, including traumatic brain injury and complex orthopaedic cases. I have a deep understanding of the litigation and post settlement process. I enjoy supporting clients in the community and I have extensive knowledge of assessment, planning and delivery of complex discharges and of specialist rehabilitation programmes involving both large support teams and less intensive regimes. I proactively liaise with all those involved: the client, their family members, specialist clinicians, deputies and litigating solicitors.
Registered General Nurse, St Charles Hospital, London
ENB 941 (Care of the Elderly) UKCC
Diploma in Professional Studies in Nursing, Southbank University
Post Graduate Certificate in Education, Greenwich University
BA and Diploma in Social Work, Robert Gordon University
MBA, Henley Management College
Skills and experience
I have wide experience of the case management process; assessing, care planning, monitoring and reviewing clients with complex needs; and working in partnership with multi-disciplinary teams to ensure best outcomes for clients and their families when they are facing life changing injuries. When I was a case manager for Surrey Social Services I was a member of a county panel of senior practitioners who sat weekly to assist case managers with complex cases achieve equity, quality, probity and cost effectiveness in their care planning.
I am an advanced member of BABICM and I sit on the BABICM Council. I was one of the original four members of the Professional Standards Group who created the initial BABICM competencies, and later became Membership Secretary and oversaw the instigation of the case management classifications used today.
2006 – 2019 Brain Injury Case Manager Head First
2002 – 2006 Head of Policy and Performance Woking Borough Council
2000 – 2002 Joint Strategic Development Manager Camden Social Services/Camden PCT.
1999 – 2000 Secondment to Commissioning Manager Mid Surrey PCG/ East Surrey Health Authority
1993 – 1999 Various posts Surrey County Council:
1998 – 1999 Assistant Commissioning Manager for physical, sensory and cognitive disability.
1997 – 1998 Operations Manager for Adult Services
1993 – 1996 Case Manager for Adults with Disabilities/ Tutor on Health and Social Care, Pre-Nursing and Nursery Nursing courses.
1990 – 1993 Deputy Maron at 60 bedded Nursing Home.
Registrations and memberships
NMC SWE RCN BISWIG BABICM