Case Manager Profile

Rachel Wilson

Specialism

Brain Injury, Challenging Behaviour, Complex Orthopaedic, Complex Polytrauma, Disorders of Consciousness, Mental Health Management, Spinal Injury, Substance Abuse

Locations

South East England
Rachel Wilson

Rachel is compassionate, knowledgeable and diligent.  She is an award winning case manager whose practice is driven by the need to empower her clients to achieve their maximum potential.

A physiotherapist with over 25 years’ experience, Rachel repeatedly demonstrates a high level of skill in supporting clients and their families who have suffered life changing injuries as a result of catastrophic or severe physical and psychological trauma.

She is experienced in managing a wide range of conditions including brain and spinal cord injury, complex orthopaedic/polytrauma as well as post traumatic symptoms often affecting mental health and behaviour.  Rachel has extensive knowledge of acute, community and statutory services and for ten years managed a residential and outpatient service for adults with complex physical disability.

Rachel prides herself on her friendly empathic approach which enables her to build solid relationships with her clients based on respect and mutual trust.  She is a skilled communicator and proactive problem solver who delivers goal orientated, evidence based reports that are both thorough and insightful.

Rachel works from a strong evidence base and sound professional judgement which provides her with the tools to work collaboratively with other practitioners, ensuring the best options for her clients at all times.

She has an in depth understanding of the litigation process and her role as case manager within this.  Rachel works well under pressure especially where there may be budgetary constraints.

Background

Physiotherapist and Posture & Seating Specialist

Age Groups

Adults

Registrations and Memberships

Member of the Chartered Society of Physiotherapy (Reg: 055308)

Registered with Health & Care Professions Council (Reg: PH49291)

Member of British Association of Brain Injury & Complex Case Management (Reg: 7122)

Member of Case Management Society UK (Reg: 15-1425-CM)

Sussex Acquired Brain Injury Forum

Registered with the Major Trauma Signposting Partnership (MTSP) Code of Conduct

Qualifications

BSc (Hons) Physiotherapy, University of Brighton (1995)

PG Cert Posture Management, Oxford Brooks University (2012)

Qualifications
Testimonial
I have worked with a number of specialist case managers for many years now, and I would have no hesitation in putting Rachel within the highest bracket of those. The first time we met, visiting a young client with a severe TBI, I was struck by her intense client-focus and capacity for empathy with someone in a very difficult situation. She is driven by the client’s wishes and aspirations, and all her planning and coordination keeps that in mind. She is approachable and good-humoured, whilst retaining the ability to step back and be firm when required, whilst never appearing patronising. Her planning and management skills are excellent, and she has a keen eye for detail. Perhaps her greatest skill is her ability to anticipate what is going to be required not just now but further down the line, and to identify and resolve small issues before they become bigger problems. This sets her apart from many of her contemporaries in my view.
Personal Injury Solicitor
Rachel Wilson

Specialism

Brain Injury, Challenging Behaviour, Complex Orthopaedic, Complex Polytrauma, Disorders of Consciousness, Mental Health Management, Spinal Injury, Substance Abuse

Locations

South East England
Rachel Wilson

Rachel is compassionate, knowledgeable and diligent.  She is an award winning case manager whose practice is driven by the need to empower her clients to achieve their maximum potential.

A physiotherapist with over 25 years’ experience, Rachel repeatedly demonstrates a high level of skill in supporting clients and their families who have suffered life changing injuries as a result of catastrophic or severe physical and psychological trauma.

She is experienced in managing a wide range of conditions including brain and spinal cord injury, complex orthopaedic/polytrauma as well as post traumatic symptoms often affecting mental health and behaviour.  Rachel has extensive knowledge of acute, community and statutory services and for ten years managed a residential and outpatient service for adults with complex physical disability.

Rachel prides herself on her friendly empathic approach which enables her to build solid relationships with her clients based on respect and mutual trust.  She is a skilled communicator and proactive problem solver who delivers goal orientated, evidence based reports that are both thorough and insightful.

Rachel works from a strong evidence base and sound professional judgement which provides her with the tools to work collaboratively with other practitioners, ensuring the best options for her clients at all times.

She has an in depth understanding of the litigation process and her role as case manager within this.  Rachel works well under pressure especially where there may be budgetary constraints.

Background

Physiotherapist and Posture & Seating Specialist

Age Groups

Adults

Registrations and Memberships

Member of the Chartered Society of Physiotherapy (Reg: 055308)

Registered with Health & Care Professions Council (Reg: PH49291)

Member of British Association of Brain Injury & Complex Case Management (Reg: 7122)

Member of Case Management Society UK (Reg: 15-1425-CM)

Sussex Acquired Brain Injury Forum

Registered with the Major Trauma Signposting Partnership (MTSP) Code of Conduct

Qualifications

BSc (Hons) Physiotherapy, University of Brighton (1995)

PG Cert Posture Management, Oxford Brooks University (2012)

Qualifications
Testimonial
I have worked with a number of specialist case managers for many years now, and I would have no hesitation in putting Rachel within the highest bracket of those. The first time we met, visiting a young client with a severe TBI, I was struck by her intense client-focus and capacity for empathy with someone in a very difficult situation. She is driven by the client’s wishes and aspirations, and all her planning and coordination keeps that in mind. She is approachable and good-humoured, whilst retaining the ability to step back and be firm when required, whilst never appearing patronising. Her planning and management skills are excellent, and she has a keen eye for detail. Perhaps her greatest skill is her ability to anticipate what is going to be required not just now but further down the line, and to identify and resolve small issues before they become bigger problems. This sets her apart from many of her contemporaries in my view.
Personal Injury Solicitor