Case Manager Profile

Debra McCool

Specialism

Amputation, Autistic Spectrum Disorders, Brain Injury, Burns and Plastics, Cerebral Palsy, Challenging Behaviour, Complex Orthopaedic, Complex Polytrauma, Disorders of Consciousness, Intensive Care, Learning Difficulties, Mental Health Management, Pain Management, Spinal Injury, Substance Abuse, Vocational Support

Locations

Midlands, Northern England, Wales
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Debra McCool

A dedicated case manager who combines clinical expertise, empathy, and efficiency to deliver person-centred support. Debra is known for clear communication, proactive coordination, and consistently achieving positive outcomes for clients.

Debra is an experienced case manager with a strong clinical background. She is committed to delivering holistic support tailored to individual needs. She excels in coordinating complex care plans, liaising effectively with multi-disciplinary teams, ensuring seamless service delivery.

Known for her empathetic approach and strong advocacy skills, she prioritises client wellbeing while maintaining professionalism and efficiency. Through her clear communication style, Debra fosters trust with clients, families and stakeholders. Proactive and organized, she manages competing priorities with ease and consistently achieves positive outcomes.

Background

Advanced Nurse Practitioner

Age Groups

Adults & Children

Professional Memberships and Registrations

British Association of Brain Injury and Complex Case Management (2308370)

Royal College of Nursing (1523044)

Nursing and Midwifery Council (93C2453E)

Qualifications

Diploma of Higher Education in Nursing Studies – University College of Chester (1993–1996)

BSc (Hons) Professional Practice (Nursing) – University College of Chester (1997–2000)

MSc Advanced Clinical Practice – John Moores University, Liverpool
(2008–2011)

Qualifications
Testimonial
“Debbie is an exceptional tenant liaison who consistently demonstrates professionalism, compassion, and unwavering dedication in her role. Working alongside our specialist cleaning team in North Wales, she plays a vital role in supporting some of the most vulnerable individuals in our community. Her ability to build trust with clients is outstanding. Debbie approaches every situation with empathy and respect, ensuring individuals feel heard, supported, and understood—particularly during complex and often sensitive work being carried out in their own homes. Debbie also excels in coordinating with external organisations, including the North Wales Fire Service, particularly in cases where there are risks such as hoarding. She manages these relationships with clarity and professionalism, ensuring that all parties are aligned and that the client’s wellbeing remains at the centre of every decision.”
Director of Critical Living Solutions Ltd
Debra McCool

Specialism

Amputation, Autistic Spectrum Disorders, Brain Injury, Burns and Plastics, Cerebral Palsy, Challenging Behaviour, Complex Orthopaedic, Complex Polytrauma, Disorders of Consciousness, Intensive Care, Learning Difficulties, Mental Health Management, Pain Management, Spinal Injury, Substance Abuse, Vocational Support

Locations

Midlands, Northern England, Wales
Debra McCool

A dedicated case manager who combines clinical expertise, empathy, and efficiency to deliver person-centred support. Debra is known for clear communication, proactive coordination, and consistently achieving positive outcomes for clients.

Debra is an experienced case manager with a strong clinical background. She is committed to delivering holistic support tailored to individual needs. She excels in coordinating complex care plans, liaising effectively with multi-disciplinary teams, ensuring seamless service delivery.

Known for her empathetic approach and strong advocacy skills, she prioritises client wellbeing while maintaining professionalism and efficiency. Through her clear communication style, Debra fosters trust with clients, families and stakeholders. Proactive and organized, she manages competing priorities with ease and consistently achieves positive outcomes.

Background

Advanced Nurse Practitioner

Age Groups

Adults & Children

Professional Memberships and Registrations

British Association of Brain Injury and Complex Case Management (2308370)

Royal College of Nursing (1523044)

Nursing and Midwifery Council (93C2453E)

Qualifications

Diploma of Higher Education in Nursing Studies – University College of Chester (1993–1996)

BSc (Hons) Professional Practice (Nursing) – University College of Chester (1997–2000)

MSc Advanced Clinical Practice – John Moores University, Liverpool
(2008–2011)

Qualifications
Testimonial
“Debbie is an exceptional tenant liaison who consistently demonstrates professionalism, compassion, and unwavering dedication in her role. Working alongside our specialist cleaning team in North Wales, she plays a vital role in supporting some of the most vulnerable individuals in our community. Her ability to build trust with clients is outstanding. Debbie approaches every situation with empathy and respect, ensuring individuals feel heard, supported, and understood—particularly during complex and often sensitive work being carried out in their own homes. Debbie also excels in coordinating with external organisations, including the North Wales Fire Service, particularly in cases where there are risks such as hoarding. She manages these relationships with clarity and professionalism, ensuring that all parties are aligned and that the client’s wellbeing remains at the centre of every decision.”
Director of Critical Living Solutions Ltd
Download Profile
Email Debra